Rental Office

Rental Office
3rd Floor, YK Centre East, 4915 48th St
PO Box 1920
X1A 2P4
Rental Office services available through phone or email

All Rental Office services for in-person inquiries or hearings are suspended effective immediately. Services will continue by phone and email until further notice. If you currently have a hearing scheduled by teleconference, it will NOT change. Residents who have hearings scheduled in-person will be contacted to re-schedule to a telephone conference format. This will be in effect until further notice.

The rules for renting property in the Northwest Territories are governed by the Residential Tenancies Act and the Residential Tenancies Regulations. The act appoints a rental officer to enforce the act, provide the public with information, and resolve disputes between landlords and tenants who have entered into residential tenancy agreements. Decisions by the rental officer have the same force as a Supreme Court order. The legalization of cannabis will require both landlords and tenants to be aware of how the legislation will affect the usage of cannabis in their residences.

The Rental Office is a convenient and accessible place for landlords and tenants to obtain information regarding their rights and obligations. Many landlord-tenant problems are solved simply by providing landlords and tenants with information concerning their respective rights and responsibilities. Many tenants and a surprising number of landlords are unaware of the legislation that governs their relationship or the tenancy agreement that forms the contract between them. The provision of information is probably the single most important function of the office, often serving to eliminate conflict and problems before they start.

The rental officer is also available to make presentations or participate in forums with tenants, property managers or others involved in residential tenancy matters. These services are provided free of charge in the belief that informed and knowledgeable landlords and tenants are more likely to respect the rights and obligations of each other and less likely to end up in a conflict situation.

Annual Reports

A complete alphabetical listing of the consolidated territorial Acts and associated regulations.
Contact the Department of Justice